Service Delivery Platform Datasheet
Card Management.
- Product & Batch Management.
- Overdraft Facility.
- Balance Transfer.
- Generate Normal PIN or PIN Less batch.
- Batch Export in (.CSV) format.
- Control Number (Serial ID) for Unique Identification of PIN.
- Activation and Deactivation of PIN.
- Expiration of cards after First date of use.
- Recharge Voucher Management.
Call Control.
- Multi-lingual prompts configurable per access number.
- PIN Based and PIN Less Calling.
- Credit Balance Prompt at successful authentication.
- Alert of last minute duration.
- Real-time disconnection for insufficient balance call.
- Limited number of TRIAL on IVR for outgoing calls.
- Follow on call.
- Speed Dialing.
- Limit on Maximum Duration of calls Last Destination Redial.
Call Rating.
- Taxation per call.
- Connection fee per call.
- Disconnection Charges per call.
- Maintenance/Service charges /Recurring configuration that
are applied by system after regular interval. (Interval in terms of days)
- Hidden Charges.
- Toll Free Surcharge for call from Toll Free number.
- All above charges are configured at three levels.
Tariffs.
- Import and Export Rates for Tariff in (.CSV) format.
- Individual Rate Editing.
- Rate override for taxation on specific destination.
- GRID based Rate module.
Offers.
- New Purchase Discount offers.
- Rate Discount offers.
- Promotional offers.
Security.
- SSL for Web Access.
- Firewall at each node.
- ACL based access of the system.
E-Commerce.
- Web portal with payment gateway integration.
- Customer Portal.
- Speed Dial.
- Recharge.
- Family and Favorite list.
- Call Detail Records.
- PIN Less Dialing.
- SSL Security.
- Profile Management.
- Tele Marketing Panel.
Customer Care Portal.
- Support page for Customer Care Executives.
- Refund facility for Customer Care Executives.
- ANI registration.
- Favorite list.
- Customer Service Support.
Billing Module.
- Real Time Billing integrated in the system.
- Reseller Billing based on Activation of card.
- Reseller Billing based on First use of the card.
- Real Time Credit Management for the Resellers.
- Invoice Management for Resellers.
User.
- Department wise Access Control.
- Single Point of Access Control.
- ACL Based Web Interface.
Reports.
- Inquiry report for customer specific queries.
- General and PIN wise Profit and Loss Report.
- Detail Traffic Reports Based On Call Plan, Product, Carrier & DID and Batch.
- Daily Load Report.
- Traffic Summary Report.
- First Use Card Report.
- Recurring Fee Report.
- Live Call Monitoring.
Modular Architecture.
- SIP Proxy Module.
- Switch Module.
- Database Module.
- Application Server Module.
