Bridgevoice understands its customers' needs for reliable and flexible technical support resources which are essential for maintaining their systems and providing continued high quality services to their clients.

We have allocated a team of qualified & Certified Engineers to address all technical needs of our customers in a timely manner as they arise. Real time Monitoring, Alert systems and Quality assurances are one of the key features of our support.Our technical support services include but are not limited to the following:

• Address all technical and operational issues arising in your networks.
• Provide assistance in managing the configuration of your gateways and other hardware.
• Address and provide Technical liaison with partner carrier(s) and managing configuration changes to ensure interoperability between carriers and limit your downtime.
• Our objective in technical support is to ensure that we work with you to manage any difficult technical issues that your current team may not be able to resolve. The wealth of hardware and software knowledge that we carry in our NOC has been a cornerstone of our success and the reason why our customers have excelled in the market.

BridgeVoice is committed to deliver toll quality calls at affordable rates, we are committed at connecting you and your customers whenever and where ever you need to be connected.

Technical Advantages

• Robust network based on technology leaders.
• Redundant IP network with multiple Tier1 ISP's.
• SS7/E1 capability to interconnect in US, Africa or Europe.
• Multiples Soft-switches for transit VOIP.
• TDM switches for TDM Transit and TDM/VOIP conversion.
• Multiple collection points.